What Is Medical Billing and Collections?

Medical billing and collections turn completed patient care into accurate, timely reimbursement. Persistex Medical Billing manages claims, coding, denials, payment posting, and follow-up so practices can reduce administrative strain and protect earned revenue. From behavioral health and TMS therapy to primary care and specialty practices, our U.S.-based team brings the persistence and expertise needed to keep every claim moving toward payment.

Medical billing specialist reviewing insurance claims

Our Medical Billing Services

Integrated billing, coding, and revenue cycle support designed to improve reimbursement and reduce administrative workload.

Medical Billing

End-to-end claim management from eligibility verification and electronic submission through payment posting, denial management, and accounts receivable follow-up for outpatient practices.

Medical Coding

Certified CPT, ICD-10, and HCPCS coding support helps strengthen documentation, improve modifier accuracy, reduce preventable denials, and support compliant reimbursement.

Revenue Cycle Management

Connected revenue cycle management unifies authorization support, coding, claims, collections, reporting, and optimization to identify leakage and build more predictable practice revenue.

Full-Cycle Support

Turn Claims Into Reliable Practice Revenue

Medical billing is the process of translating documented care into accurate insurance claims and collecting the payment due. Collections is the persistent follow-up that occurs when claims are unpaid, underpaid, or denied. Persistex Medical Billing manages both sides of the cycle with certified coding, clean submissions, payment posting, denial appeals, and A/R follow-up. Our Massachusetts-based team understands regional payer requirements while supporting practices nationwide.

Billing professional analyzing claim collections
Results That Matter

Practice Success Stories

See how focused billing support helps practices recover revenue and reduce claim delays.

"Best decision we made was outsourcing to Persistex. Collections increased 28% and I got 15 hours a week back. They feel like part of our team."

Dr. James T.
Dr. James T.

"Persistex completely transformed our billing. We went from chasing payments to predictable monthly revenue. I can finally focus on my patients."

Dr. Rachel M.
Dr. Rachel M.
The Persistex Difference

Why Choose Persistex Medical Billing?

Specialized, accountable support for a healthier revenue cycle.

Certified Expertise

CPC, CPB, RHIT, and CCS credentials support accurate, compliant billing and coding.

Persistent Follow-Up

Our team pursues denials and unpaid claims through appeals until resolution.

Specialty Focus

Deep behavioral health and TMS expertise addresses complex authorization and coding requirements.

Transparent Partnership

Massachusetts-based professionals provide clear reporting, dedicated account teams, and responsive support.

Meet the Persistex Team

Dedicated billing professionals focused on your practice’s financial health.

Persistex Medical Billing was founded after recognizing how often medical practices—particularly behavioral health and TMS providers—lost revenue to inefficient billing, denials, delayed payments, and overwhelming administrative work. Built in Massachusetts, our team combines persistence with specialty expertise to help providers focus on patient care instead of chasing claims. We support practices throughout New England and nationwide with a high-touch, U.S.-based model that covers the revenue cycle from scheduling through final payment. Our vision is to turn every practice’s billing into a predictable revenue system. Rather than leaving clients in call-center queues or black-box reporting, Persistex provides dedicated professionals, transparent performance visibility, and determined follow-up on every earned dollar.

500+ ProvidersServed nationwide
$50M+ ClaimsProcessed for clients
98% Clean ClaimsAcross all clients

Frequently Asked Questions

What is collection in medical billing?

Collection in medical billing is the work of securing payment after a healthcare service has been provided and billed. It includes monitoring insurer and patient balances, posting payments, identifying unpaid or underpaid claims, correcting errors, appealing denials, and following up until the account is resolved. Effective collections help a practice reduce aging accounts receivable and receive the reimbursement it has earned.

What is the difference between medical billing and collections?

What does the medical billing process include?

Why are medical claims denied?

How can medical billing improve a practice’s collections?

How long should accounts receivable remain unpaid?

Does Persistex work with behavioral health and TMS billing?

What does a free billing audit include?

Still Have Billing Questions?

Speak with a billing specialist about your practice’s revenue cycle.

Certified & Compliant

Awards and Recognition

CPC certification credential

CPC Certification

AAPC credential for professional coding expertise.

CPB certification credential

CPB Certification

AAPC credential for professional billing knowledge.

HIPAA compliant operations badge

HIPAA Compliant Operations

Protected processes for healthcare billing information.

Find the Revenue Your Practice Is Missing

Request a free billing audit, and a Persistex billing specialist will respond within 24 hours during business days.

Contact Us Today

You can also send us a quick email at contact@persistexmb.com.