Patient Billing and Collections Process

Turn patient billing into a more reliable path to payment with Persistex Medical Billing. Our U.S.-based team manages claims, coding, denials, payment posting, and follow-up with the persistence your practice needs to protect earned revenue. Built for behavioral health, TMS, and outpatient providers, our process reduces administrative strain, improves visibility, and helps your team spend more time focused on patients.

Medical billing specialist reviewing patient claims

Our Patient Billing and Collections Services

Integrated billing, coding, and revenue-cycle support to help practices submit cleaner claims and collect earned reimbursement.

Medical Billing

Full-service claims management from insurance verification and electronic submission through payment posting, denial resolution, and accounts receivable follow-up for outpatient practices.

Medical Coding

Certified CPT, ICD-10, and HCPCS coding support helps correct documentation gaps, apply appropriate modifiers, reduce coding-related denials, and strengthen compliance.

Revenue Cycle Management

A connected revenue-cycle approach unifies verification, authorizations, coding, claims, collections, reporting, and payer follow-up instead of leaving your practice to manage disconnected vendors.

Persistent Revenue Support

Collect More of What You Earn

Persistex Medical Billing brings structure and persistence to every stage of patient billing and collections. We verify coverage, support accurate coding, submit claims, post payments, investigate denials, and pursue outstanding receivables through final resolution. Dedicated account teams and transparent dashboards keep your practice informed, while HIPAA-compliant operations protect sensitive information. The result is a cleaner, more predictable revenue process without the burden of building an in-house billing department.

Billing professional analyzing claims performance
Measured Practice Results

Client Success Stories

See how practices improve collections, reduce denials, and regain time for patient care.

"Best decision we made was outsourcing to Persistex. Collections increased 28% and I got 15 hours a week back. They feel like part of our team."

Dr. James T.
Dr. James T.
The Persistex Difference

Why Choose Persistex Medical Billing?

Specialized, accountable billing support built around measurable practice outcomes.

Certified Expertise

CPC, CPB, RHIT, and CCS credentials support accurate, compliant billing and coding decisions.

Persistent Follow-Up

Our team investigates denials and pursues appeals until every valid reimbursement opportunity is addressed.

Transparent Reporting

Real-time dashboards and clear reporting show claim performance, outstanding receivables, and collection progress.

Dedicated Partnership

Named U.S.-based account teams learn your specialty workflows rather than routing you through call centers.

Meet the Persistex Team

Dedicated specialists protecting your practice’s earned revenue.

Persistex Medical Billing was founded after seeing how often healthcare practices, particularly behavioral health and TMS providers, lost revenue to denied claims, delayed payments, and overwhelming administrative work. Our Massachusetts-based team built a model around persistence, transparency, and specialty expertise: every claim deserves careful handling, and every denial deserves investigation. Today, we support solo practitioners, multi-provider clinics, and outpatient practices nationwide with end-to-end billing and revenue-cycle management. We combine certified coding knowledge with dedicated account support, transparent reporting, and HIPAA-compliant operations. Our vision is simple: turn every practice’s billing into a predictable revenue system, so providers can spend less time navigating payer issues and more time delivering patient care.

500+ ProvidersSupported nationwide
$50M+ ClaimsProcessed for clients
98% Clean ClaimsAchieved across clients

Frequently Asked Questions

What does a patient billing and collections process include?

A complete patient billing and collections process covers insurance verification, authorization support when required, charge and claim review, coding, electronic claim submission, payment posting, denial management, patient balance follow-up, and accounts receivable reporting. Persistex coordinates these functions as one revenue-cycle workflow, helping practices identify where payments are delayed and take timely action to resolve outstanding claims.

How does Persistex reduce denied medical claims?

Do you follow up on unpaid insurance claims?

Can you handle billing for behavioral health and TMS practices?

What types of practices do you support?

How quickly can billing improvements be seen?

Do you offer a free billing audit?

What pricing options are available for medical billing services?

Still Have Billing Questions for Us?

Speak with a specialist about your practice’s revenue cycle needs.

Certified Billing Expertise

Awards and Recognition

CPC certification credential

CPC Certification

AAPC credential for professional coding expertise.

CPB certification credential

CPB Certification

AAPC credential for professional billing proficiency.

RHIT certification credential

RHIT Credential

AHIMA credential for health information management.

Start Building a More Predictable Revenue Cycle

Share your current billing challenges, and a Persistex specialist will review the next steps for your practice.

Contact Us Today

You can also send us a quick email at contact@persistexmb.com.